Press Mentions
October’s Perfect Party: A Salmon Savior and Nickelodeon Slime Royalty — Plus, the accomplished composer, programmer, and viral video guru who round out the month’s most distinguished locals and visitors.
“Alejandra Quetzalli: Look to this autodidact programmer—and sheCodesNow founder whose nonprofit empowers women in tech—for a bug-free moral code.“
HIGHLIGHTS FROM COLLISION AT HOME
Collision from Home‘s recent three-day conference focused on a multitude of topics ranging from digital privacy to robots, retail to sports. No doubt a different vibe, this year Collision went fully online….
…The technology used to manage and merge people together, which was put together in months, was functional and fun, proving there is an appetite for togetherness and it’s possible to get over 32,000 attendees from over 140 countries tuned in and engaged on one platform, responsibly….
…We liked Amazon’s ROS (Robot Operating System) workshop delivered by Alejandra Quetzalli, where we learned how simulation in robotics development works. We also learned about the current state of robotics and AI in healthcare…
In a blog post, AWS developer advocate Alejandra Quetzalli said the AWS CCI services are being made available through partners such as Genesys Telecommunications Laboratories, Inc., Vonage Holdings Corp. and UiPath Inc. and integrated with existing enterprise contact center systems.
The services are designed to aid companies in various aspects of their contact center workflows, Quetzalli said.
For example, the Self-Service solution is meant to help companies create chatbots and interactive voice response systems that can handle some of the most common queries contact centers receive, enabling human operators to focus on other tasks. Quetzalli said customers will need to employ this capability with the company’s Amazon Lex service for building chatbots, and Amazon Kendra, an enterprise search service the chatbots can use to find the answers to people’s queries.
“The novelty of this solution is that Lex + Kendra not only fulfills transactional queries (i.e. book a hotel room or reset my password), but also addresses the long tail of customers questions whose answers live in enterprises knowledge systems,” Quetzalli said…
…Quetzalli said Amazon CCI is available now in regions where the underlying Amazon services are available.
On MLK Day, here’s what 7 black tech leaders say about diversity and the state of the industry
“For those specifically interested in coding and development there are a ton of free classes to help you get the basics: SheCodesNow is offering a bunch of free Java, JS, HTML and other tech workshops for the community.” - Tina-Marie Gulley
AfroTech Partners With Amazon Web Services to Host ‘Founder’s Huddle’ Virtual Event
The summit was broken down into two parts, with the first panel, No Code, No Problem: How Non-tech Founders Can Level the Playing Field focusing on no-code app software, and how it can aid founders in building new products. AWS Developer Advocate, Alejandra Quetzalli, and Tara Reed, CEO of Apps Without Code provided tips on how to use non-code tools and services to maximize productivity through customer use cases, while also mentioning the limitations and pitfalls to avoid.
